Our Leadership

Our leadership team brings diverse and complimentary skillsets, elite-level industry expertise, and extensive experience in successful compliance and risk management.

Our Leadership Team

Chris Metters of Informed Risk Solutions Ltd

Chris Metters

Chris has supported more than 50 companies, including globally established market players across 30 countries in mainstream and highly specific areas, such as: VIP charter broking, humanitarian charter broking, livestock transportation, oil and gas cargo charter broking, general sales agencies, flight support services, as-needed and time-critical charter broking and airline representation.

Having owned companies across these sectors, Chris is experienced in establishing businesses in challenging jurisdictions across the globe. His expertise extends to preparing a wide range of companies for acquisitions and mergers, as well as the acquisitions and disposals of companies in the aviation and logistics sector.

Chris is a trained auditor with a keen eye for detail and a laser focus on highlighting problems and providing innovative and creative solutions.

Chris advises on all aspects of compliance and risk, from operational focused sanctions screening, on-boarding and vendor registration to design of policy, risk assessment, strategic risk management, and mergers and acquisitions.

His understanding and skill in accounting, budgeting and financial issues in these niche sectors means he is well equipped to find practical solutions for clients and their accounting departments.

Hilary Blackburn of Informed Risk Solutions Ltd

Hilary Blackburn

Hilary brings over 25 years’ experience in global corporate communications, governance, risk, and compliance.

Formally in the global worlds of media, graphics and exhibitions, Hilary led the corporate communications function for a global graphics PLC, where as part of a mergers and acquisitions team she was involved in the post-acquisition corporate integration of over 50 independent organisations across Europe, North America and the Asia Pacific Region.

Hilary has over 10 years’ experience in the aviation sector, managing the world-wide operational compliance function for a well-established global air charter organisation.

She advises on strategic and operational compliance and risk programmes for the air charter and logistics sector, NGO work in sanctioned regions, ISO9001 process management and internal communications, as well as providing training and preparation for business mergers and acquisitions.

In addition to the management of group risk policy and procedures, Hilary also supports humanitarian aid teams with niche compliance requirements, managing core banking relationships for aid into sanctioned regions and advising on unique licensing requirements for peacekeeping operations. This includes any shipments involving the armed forces, as well as military items.

Carol Norman – Informed Risk Business Advisory

 Carole Norman of Informed Risk Solutions Ltd

Carol Norman
Business Advisor

Carol has 38 years’ experience working with air charter broker Chapman Freeborn. As group managing director, deputy chairman and, latterly, as a board non-executive, Carol became synonymous with founder Chris Chapman as an expert voice in the industry.

During her tenure, Carol was instrumental in developing the group network of offices and she is globally respected for her knowledge of and passion for the aviation sector.

Carol brings valuable insight and experience within the aviation and the logistics sector and a sound understanding of the critical factors required to run a global, fast-paced, customer focused organisation.

Carol says: “The aviation industry has grown and changed over the years yet has always been built on strong relationships and solid industry experience. This includes those supporting businesses from behind the scenes.”

Next steps:


Compliance Frameworks

Supporting ethics, policy and governance – reviewing in house controls, processes and training

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Customer & Supply Chain Management

Know your customers and suppliers better and strengthen your screening, onboarding and registration processes

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Risk Health Check

Reviewing current compliance and financial resilience against your aims

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Outsourced or Embedded Compliance

Helping you scale your business whilst managing your risks and your resources

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Work With Us

Informed Risk provides a personalised service to suit your requirements – from support and advice on an ‘as needed’ basis, to the provision of a complete outsourced compliance plan.